CQA Apprentice Review
at Cummins
Degree Apprenticeship
Customer Service, Engineering
Daventry
Review Submitted: April 2026
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
5/5
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Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
i am a customer quality engineer, we talk to customers world wide if they have an issue with their engine. this can involve: talking to the customer, talking to the part supplier, screening parts, getting replacement parts, logging all details, and others.
To what extent do you enjoy your programme?
3/5
some days are slow others are fast and others you don't even sit down at all.
Uni however is a time tabled day that lasts from 9am-8pm and can feel like to much information.
Uni however is a time tabled day that lasts from 9am-8pm and can feel like to much information.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
yes, now i can use a miller machine, a lathe, a CNC lathe and CNC milling machine, as well as work with sheet metal and basic hand tools
Structure and Support
How well organised/structured is your programme?
2/5
currently is going through re-structuring
How much support do you receive from your employer?
4/5
I'm able to get days for revision and to complete exams, while also having a day release to go to uni. as well as book meeting rooms to either do revision or assignments.
How much support do you receive from your training provider when working towards your qualifications?
3/5
given revision days and revision sessions. lectures get back fast when answering emails. however sill unsure on what needs to be done for EPA.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
given a back round knowledge to help solve problems but not everything is used.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
there are, we have team dinners every quarter.
Recommendations & Advice
Would you recommend Cummins to a friend?
No
Why?
my friends don't do engineering
What tips or advice would you give to others applying to Cummins?
have a project available that you will be able to present on
