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Intermediary mortgage specialist Review

at NatWest Group

Level 3 Apprenticeship

Banking, Finance

Birmingham

Review Submitted: April 2026

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is an intermediary mortgage specialist. I support brokers through the mortgage journey for clients. it is a very competitive and diverse role as there are almost 50 people who wish to be in this team.
To what extent do you enjoy your programme?
4/5
Nothing to complain about, everything is seamless and works as it should. Audio from calls on zoom are sometimes cut/laggy

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
learnt a variety of technical and soft skills from teamwork, leadership to navigation through intricate systems.

Structure and Support

How well organised/structured is your programme?
5/5
A lot of support is received from multiple different people and also a lot of different extra curricular opportunities are always there.
How much support do you receive from your employer?
5/5
my team is quite large and that means im never short on help!
How much support do you receive from your training provider when working towards your qualifications?
5/5
whenever i am in need of help my coach is always available to help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Its a bit of a stretch as i am not in direct contract with clients
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes as i previously touched upon before. Apprentice ambassador, development council, connect council and many more.

Recommendations & Advice

Would you recommend NatWest Group to a friend?
Yes
Why?
Bright attitude and positive all over.
What tips or advice would you give to others applying to NatWest Group?
Be yourself during interviews as recruiters do not want robots and instead want someone who can have a conversation :)
In This Review
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