Police Community Support Officer Review
at Northumbria Police
Higher Level Apprenticeship
Police Officer
North Shields
Review Submitted: April 2026
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
3/5
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Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Communicating with members of the public and working with partner agencies such as Local Authorities, Local Charities and agencies. Tackling Anti-Social Behaviour, minor crime, safeguarding and providing reassurance to the public as well as supporting colleagues within policing.
To what extent do you enjoy your programme?
4/5
I enjoy my programme as it allows me to work whilst learning to develop myself professionally and personally. This helps me develop as I enjoy learning with hands on experience dealing with a variety of things each day.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have learnt and developed new skills such as my communication skills with members of the public and partner agencies learning how to adapt my communication to different audiences and people that we deal with on a regular basis. I feel that I will continue to develop and learn new skills as I progress within my role.
Structure and Support
How well organised/structured is your programme?
4/5
The programme is well structured and easy to understand the programme and it's goals. Objectives are set out very clear from day one and a full time line is provided on how you will progress and develop.
How much support do you receive from your employer?
3/5
Support is made clear and available from joining throughout the programme and the employer as a whole. Where support can be provided for during the programme and in employment.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Same as above in "How much support do you receive from your employer?" - as my employer is my training provider
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Documenting and reviewing towards my qualification has helped me to understand and perform better in my role as I have been able to assess myself and my practice solidify my knowledge for my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes there is a sports and social club were various activities are provided to get involved with including the opportunity for national competitions and events.
Recommendations & Advice
Would you recommend Northumbria Police to a friend?
Yes
Why?
There is a strong sense of team work amongst the teams you work with and everyone works towards a common goal. The things you'll do can be rewarding towards the community you serve.
What tips or advice would you give to others applying to Northumbria Police?
Learn about the role and what it involves including what you will be doing
