Apprentice Technical and Digital Review
at BT Group
Higher Level Apprenticeship
Information Technology
Chippenham, Wiltshire
Review Submitted: April 2026
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Taking part in a range of network operation tasks such as command line troubleshooting, software updates, backup taking, virtual machine management. I enjoy the range of activities.
To what extent do you enjoy your programme?
5/5
I enjoy the programme, it has been very helpful in getting my head in network engineering, I enjoy going around the different teams and learning about what they do. I have had the chance to take part in many different projects and cant wait to assimilate into a role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
In my apprenticeship there is always a chance to learn new skills, there is many people in my office who are happy to take me on whenever I want too. I have developed many skills like problem solving, using the command line, working with IP addresses, and just networking fundamentals in general.
Structure and Support
How well organised/structured is your programme?
4/5
I would say its quite well strucutured, I have had many rotations with different teams, and the chance to gain up to 3 certifications alongside my apprenticeship.
How much support do you receive from your employer?
5/5
I know I always have support when I need it, and my line manager makes that clear to me.
How much support do you receive from your training provider when working towards your qualifications?
4/5
They give good advice and timelines as to when I should start training for my next certification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me things to focus on to improve my knowledge around my role, many courses and projects to work on to build on my knowledge.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We have a christmas meal every year, and throughout the year people organise activities such as charity football, volunteering atleast once a year as well, and some social meets in the evenings.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
It has been such an amazing time at BT, I haven't had any trouble, and has been a great learning opportunity.
What tips or advice would you give to others applying to BT Group?
Just be honest and yourself
