Mobile billing Review
at BT Group
Level 2 Apprenticeship
Customer Service
Darlington
Review Submitted: March 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I absolutely love my job role , I do customer service giving the customers the best service
To what extent do you enjoy your programme?
5/5
10/10
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Lots of skills
Structure and Support
How well organised/structured is your programme?
5/5
5 stars
How much support do you receive from your employer?
5/5
Wxcellent
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Lots of volunteering
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Because the managers are lovely and help you get the best job role
What tips or advice would you give to others applying to BT Group?
to always listen
