Account Specialist Review
at Cummins
Higher Level Apprenticeship
Sales
Huddersfield
Review Submitted: March 2026
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
An Account Specialist at Cummins is responsible for supporting and managing customer accounts by acting as a key point of contact between customers and internal teams. The role focuses on maintaining strong customer relationships, coordinating internal support across functions, and contributing to the delivery of commercial and operational objectives. The position requires clear communication, customer focus, and an understanding of how different business areas work together to support customer needs and long‑term partnerships.
To what extent do you enjoy your programme?
5/5
I enjoy my apprenticeship programme to a large extent. It provides a good balance between practical, on‑the‑job experience and structured learning, allowing me to apply academic concepts directly in a real business environment. The programme has supported my professional development and helped me build confidence, skills, and a broader understanding of my role and the organisation.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new skills and further developed existing ones. Through the programme, I have strengthened my communication and stakeholder management skills, improved my understanding of business and commercial processes, and developed greater confidence in applying structured thinking and problem‑solving in a professional environment. The combination of work‑based learning and formal study has supported both my personal and professional development.
Structure and Support
How well organised/structured is your programme?
4/5
The programme is well organised and structured overall. There is a clear framework in place, with defined learning objectives and regular checkpoints that help guide progress. The structure supports balancing work‑based learning with academic requirements and provides clarity on expectations throughout the programme.
How much support do you receive from your employer?
5/5
I receive a great level of support from my employer. This includes guidance from my manager and colleagues, flexibility to balance work and study commitments, and encouragement to apply what I learn through the apprenticeship in my role. Overall, the support provided has helped me progress effectively through the programme.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a good level of support from my training provider. This includes access to learning resources, guidance from tutors, and regular check‑ins to support progress towards my qualifications. Overall, the support provided has been helpful in keeping me on track and balancing academic requirements alongside my role.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification supports me well in performing my role. The learning provided by my training provider helps strengthen my understanding of business and professional practices, which I can apply directly in my day‑to‑day work. It supports more structured thinking, better decision‑making, and increased confidence in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes, there are extra‑curricular activities available. These include opportunities to take part in social and wellbeing activities, and I regularly make use of the on‑site gym. These activities support wellbeing and provide a good balance alongside work and study commitments.
Recommendations & Advice
Would you recommend Cummins to a friend?
Yes
Why?
It is a brilliant company to work for.
What tips or advice would you give to others applying to Cummins?
My advice would be to come prepared, be open to learning, and show genuine interest in the business. Cummins values collaboration, continuous improvement, and a positive attitude, so being proactive, willing to ask questions, and able to balance learning with practical work experience will help you get the most out of the opportunity.
