Customer Delivery Solutions Coordinator Review
at CityFibre
Internship (1 Month+)
Customer Service
Irlam
Review Submitted: August 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
4.8/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Initially spent some time getting to know systems and processes. Then given a project involving some data analysis - looking to identify any areas where we could increase the customer conversion rate. Next, spent some time creating a presentation of the findings and presented them to stakeholders.
Day to day varies depending on current needs of the team.
Day to day varies depending on current needs of the team.
Were you given much responsibility during your placement / internship?
Yes - I immediately felt like I was a valued member of the team. I was also asked to present my findings to executive level stakeholders and actions were taken off the back of them.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Developed problem solving greatly. Also developed analytical skills and presenting.
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I felt supported throughout - I had plenty of questions and team always there to answer.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Very relaxed and friendly environment, but nonetheless everyone was extremely hard working.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
Very much enjoyed it - I have applied to continue in a graduate position
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at CityFibre
5/5
Recommendations & Advice
Would you recommend CityFibre to a friend?
Yes
What advice would you give to others applying to CityFibre
I think CityFibre values your ability as much as your personality - try to let your personality shine through in interviews.
