Deputy General Services Manager Review
at Sodexo UK
Higher Level Apprenticeship
Business Operations
Cambridge
Review Submitted: March 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
supports the General Services Manager (GSM) in overseeing day-to-day site operations, including catering, security, and cleaning teams. Key responsibilities include ensuring health and safety compliance, driving service excellence, managing staff, and controlling costs to maximize profitability. This role involves maintaining client relationships, implementing operational improvements, and utilizing systems like Kronos and E-Profit.
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication and Teamwork.
Problem-Solving and Initiative.
Time Management and Accountability.
Technical and Industry-Specific Skills.
Transferable Skills That Strengthen Any Career.
Problem-Solving and Initiative.
Time Management and Accountability.
Technical and Industry-Specific Skills.
Transferable Skills That Strengthen Any Career.
Structure and Support
How well organised/structured is your programme?
5/5
Generally very well-structured, combining high-level academic study with on-the-job training, providing a rigorous, practical alternative to going back to full time learning. They are specifically designed to build professional, management, and leadership skills.
How much support do you receive from your employer?
5/5
I had to pause my learning as my employer was not supportive to my learning, however since starting a new position within Sodexo my employer is much more supportive about developing their team and has been wonderful.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have to call out my tutor for being incredibly supportive and understanding. When I was struggling before I paused my learning he could tell I needed time to concentrate on other things, but has always kept in touch to get me back on the learning path and has been very supportive helping to answer all my questions.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have a greater understanding of operations and the skills needed to be a better leader.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I am part of a running club and volunteer to marshal at events. I am also a Poll Clark when it comes to election times which is always good fun.
Recommendations & Advice
Would you recommend Sodexo UK to a friend?
Yes
Why?
It supports development and looks after their team members.
What tips or advice would you give to others applying to Sodexo UK?
.
