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Higherin

Senior Employee Relations Advisor Review

at Sodexo UK

Level 3 Apprenticeship

Human Resources

Salford Quays

Review Submitted: March 2026

Overall Rating

3.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Disciplinary investigations (misconduct, performance issues)
Grievances and complaints
Absence management cases
Bullying, harassment, or discrimination claims
Whistleblowing cases
Coaching line managers on handling sensitive people issues
Guiding on performance management processes
Supporting restructuring, redundancy, or TUPE processes
Advising on risk and appropriate outcomes
Ensuring compliance with UK employment law (or relevant country laws)
Reducing risk of Employment Tribunal claims
Liaising with legal teams when claims arise
Preparing documentation and witness statements
Reviewing ER trends (e.g., high absence rates, repeat grievances)
Improving ER processes
Delivering training to managers on ER best practice
Supporting change initiatives
To what extent do you enjoy your programme?
3/5
Apprenticeship was through Chrysos level 3 CIPD in People Practice
Wasn't the best company and had a lot of issues with support - don't rate that company but Sodexo was really supportive with resolving issues and taking on the feedback

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Understanding the role of the People Practice team in supporting business objectives.
Recruitment and selection processes — attracting, shortlisting and onboarding the right talent.
Employee lifecycle management — from induction to development and exit.
Employment law basics and the importance of fair, ethical practice.
How to support employee wellbeing, engagement and performance.
The importance of equality, diversity and inclusion in the workplace.
Using HR data and documentation professionally and confidentially.

Structure and Support

How well organised/structured is your programme?
3/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
2/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5

Recommendations & Advice

Would you recommend Sodexo UK to a friend?
Yes
Why?
offers strong training, development, and wellbeing support
there are lots of roles across different sectors and locations
focus on diversity, inclusion, and sustainability
What tips or advice would you give to others applying to Sodexo UK?
Punctuality, strong communication, and a positive attitude are highly valued — especially in operational roles
values development, so show you’re open to training and progression.
In This Review
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