HR Apprentice Review
at Lloyds Banking Group
Degree Apprenticeship
Human Resources
Leeds
Review Submitted: February 2026
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I support the delivery and continuous improvement of HR services within Colleague Success, with a strong focus on transformation and enablement. My role involves optimising processes, supporting change initiatives, and working closely with stakeholders to improve colleague experience, service effectiveness, and operational efficiency across HR service delivery
To what extent do you enjoy your programme?
4/5
Very enjoyable, creative role that focuses on the startegic side of business.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Process optimisation & workflow design – analysing end‑to‑end HR processes and identifying efficiency improvements
Change management delivery – supporting transformation initiatives and business readiness activities
Stakeholder engagement – collaborating with HR, technology, and operations teams to deliver service improvements
HR systems & service tools – increased capability in HRIT platforms such as ServiceNow, Jira, and Confluence
Data‑led decision making – using HR metrics and analytics to inform service and performance improvements
Change management delivery – supporting transformation initiatives and business readiness activities
Stakeholder engagement – collaborating with HR, technology, and operations teams to deliver service improvements
HR systems & service tools – increased capability in HRIT platforms such as ServiceNow, Jira, and Confluence
Data‑led decision making – using HR metrics and analytics to inform service and performance improvements
Structure and Support
How well organised/structured is your programme?
3/5
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Lloyds Banking Group to a friend?
Yes
Why?
I would recommend joining Lloyds because it offers a supportive and inclusive culture, strong development opportunities, and the chance to work on meaningful transformation that genuinely improves colleague and customer experience. The organisation encourages learning, collaboration, and innovation, making it a great place to grow both professionally and personally.
What tips or advice would you give to others applying to Lloyds Banking Group?
Research the companies values - and don't be scared to change the status quo.
