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Senior Financial Services Customer Advisor Apprentice. Review

at Financial Conduct Authority (FCA)

Level 3 Apprenticeship

Finance

London

Review Submitted: February 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I help finance firm with various types of queries.
To what extent do you enjoy your programme?
5/5
I really enjoy what I do.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have developed technical knowledge and skills, as well as IT skills.

Structure and Support

How well organised/structured is your programme?
5/5
Very structured and well organised.
How much support do you receive from your employer?
5/5
The early careers team as well as the department I work in, are amazing.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5

Recommendations & Advice

Would you recommend Financial Conduct Authority (FCA) to a friend?
Yes
Why?
It's a great place to start and the early careers team is very supportive.
What tips or advice would you give to others applying to Financial Conduct Authority (FCA)?
Be prepared and be yourself.
In This Review
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