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Higherin

Work Coach Review

at Department for Work and Pensions

Graduate Job

Government

Cupar

Review Submitted: February 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of the Role
5/5 - Experience & Company Culture
5/5 - Recommendations & Advice

Overview of the Role

Overall, how would you describe your experience at Department for Work and Pensions?
Amazing I love my job been in it 2 years & got the opportunity to do an apprentice in the role.
What are the main responsibilities of the role and which elements of the role do you enjoy the most?
Customer service helping claimants of Universal Credit into employment.
To what extent does your role give you the opportunity to contribute meaningfully and feel valued by your team?
5/5
Give a great opportunity to contribute meaningfully and feel valued by my team.
How does your compensation package - including perks & benefits - fairly remunerate you for the work you do?
5/5
Amazing
How well do you feel the role is preparing you for your future career?
5/5
This is my future career I will be looking to pogress in the company when I am able.
How would you rate the extent to which you were developing new or existing skills through formal training and your day-to-day role?
5/5
Everyday using my meta skills.

Experience & Company Culture

How is the support you receive?
5/5
Amazing
How is your work-life balance?
5/5
I was a chef previously that worked 13 hours a day including weekends & now I do 9-5 Mon-Fri I now have a great work/life balance.
What is the organisational culture, values and general atmosphere like?
5/5
Great
How would you rate Department for Work and Pensions initiatives when it comes to equality, diversity, inclusion and accessibility?
5/5
Excellent
How would you rate Department for Work and Pensions CSR (Corporate Social Responsibility) initiatives?
5/5
very good

Recommendations & Advice

Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
Amazing place to work & you learn something every day
How well did the role match your expectations based on the recruitment process?
5/5
amazingly
When considering the recruitment & onboarding process, have you any specific tips or advice you would give to others applying to Department for Work and Pensions?
Yes scrap the online assessments they give you no indication on the person applying for the role & I feel you may miss out on some great candidates.
In This Review
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