Customer service marketing intern Review

Item: Customer service marketing intern at BSH
Rating: 3.7
Author: Anonymous

at BSH

Placement (10 Months+)

Marketing

milton keynes

Review Submitted: August 2022

Overall Rating

3.7 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

4.5/5 - Skills Development

3.5/5 - Support and Guidance

2.3/5 - Company Culture

4/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

On a day-to-day basis, I write and edit copy for the website across all brands related to customer service including product titles and descriptions, and self-help content. I also translate and upload videos to YouTube across all brands. I plan and create monthly online marketing campaigns include social media campaigns and email newsletters. Offline marketing activities also include liaising with agencies to design and print physical product leaflets.

Were you given much responsibility during your placement / internship?

Yes i was allocated various tasks to work on independently.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

I have learnt how to adapt my communication style between brand to brand to engage with the target audience. I have learnt how to manage my time and plan my work schedule to meet internal and external deadlines.

How would you rate the training provided during your experience?

3/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

I felt like i didnt receive as much support and guidance as i expected to have during my placement.

How would you rate the support and guidance from your line manager?

2/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

I felt the environment was friendly and laidback. Everyone was welcoming and easy to work with however i feel like departments are too siloed which restricted growth and collaboration opportunities. .

How would you rate the inclusiveness of the culture?

4/5

How would you rate the social opportunities?

2/5

How would you rate the diversity initiatives?

1/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

2/5

Overall Experience

To what extent did you enjoy your placement / internship?

I really enjoyed my time during my placement. I enjoyed learning new skills, and learning about the wider industry as a whole. I felt like I got the opportunity to challenge myself and grow, and apply some of the concepts i learnt at university. Socially, i got on well with my fellow colleagues and formed good friendships with the interns outside of work.