Administrative Officer Review
at Department for Work and Pensions
Level 3 Apprenticeship
Government
Inverness / Inbhir Nis
Review Submitted: February 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
taking calls from customer, assisting in the recovery of government debts
To what extent do you enjoy your programme?
5/5
level 3 customer service specialist level 3 in which i achieved a grade: distinction
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
received 1 full paid day per week from start to finish, often provided an extra day during the week if needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
excellent benefits, great pension, amazing career advancement oppurtunities.
What tips or advice would you give to others applying to Department for Work and Pensions?
to take full advantage of the services and support the dwp offers
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at Department for Work and Pensions
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4.1
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at Department for Work and Pensions
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1.8
Debt Management Officer
at Department for Work and Pensions
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5
