First Line Analyst Apprentice Review
at Computacenter
Level 3 Apprenticeship
Information Technology
Nottingham
Review Submitted: February 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involved providing technical support to users
To what extent do you enjoy your programme?
5/5
I enjoy my programme highly, its something I have always wanted to do. The process at computacenter was very easy and enjoyable giving me a good kickstart to my career.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have seen a significant increase in my soft skills since starting at computacenter including socialising more with co workers and networking as well as technical skills via training in my role.
Structure and Support
How well organised/structured is your programme?
5/5
Very well, I have one day a week for study and 4 days working this gives me time to do course work when needed as well as improving my technical knowledge.
How much support do you receive from your employer?
5/5
I receive a lot of support from my employer including consistent one to ones with the apprenticeship team as well as with my manager ensuring they always provide support in my role or with anything on the learning side.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from my training provider including consistent one to ones. They always provide support in my role or with anything on the learning side.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
This qualification provides significant skills in my role, allowing technological advancement and improving customer communication.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
A variety of opportunities to network within the team.
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
Because of the simple and easy process that welcomed me into the business including an induction week at their head office giving a wide range of knowledge of what the business does and the consistent support during the apprenticeship.
What tips or advice would you give to others applying to Computacenter?
Make sure you communicate with the apprenticeship team when needed, they are there to help and always happy to provide support.
