Apprentice Bus Driver Review
at Go-Ahead London
Level 2 Apprenticeship
Driver
Review Submitted: January 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role was to learn how to safely drive a bus, provide good customer service, follow routes and timetables, and complete training towards my PCV licence. I also carried out safety checks, helped passengers, and followed company policies while developing my skills throughout the apprenticeship.
To what extent do you enjoy your programme?
5/5
I enjoy my programme to a good extent. I like learning new skills, especially gaining confidence in driving and understanding the role. The training is supportive, and I feel I’m developing both professionally and personally. There are challenges at times, but overall I’m pleased with my progress and enjoy what I’m learning.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I’ve learned several new skills and improved existing ones. I’ve developed new driving skills as part of working towards my PCV licence, including safe driving, vehicle checks, and route awareness. I’ve also improved my customer service skills by communicating better with passengers and handling different situations calmly. Overall, the programme has helped me grow in confidence and become more professional in my role.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is organised well. The training is planned out clearly, and I always know what I need to work on next. The practical driving sessions and classroom learning are structured in a way that makes it easy to build skills step by step. Communication from trainers is good, and I feel supported throughout each stage of the programme.
How much support do you receive from your employer?
5/5
I receive good support from my employer. They provide guidance during training, answer any questions I have, and make sure I understand each stage of the programme. The trainers and supervisors are approachable, and I feel I can ask for help whenever I need it. Overall, the support helps me progress confidently through my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a good level of support from my training provider. They explain the tasks clearly, check in regularly, and guide me through each part of the qualification. If I have any questions or need extra help, they respond quickly and give useful feedback. Their support helps me stay on track and understand what I need to achieve.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification helps me perform better in my role to a good extent. The training gives me a better understanding of safety, customer service, and professional standards, which I use every day at work. It also helps me build confidence, improve my driving knowledge, and handle different situations more effectively. Overall, the qualification supports my development and makes me more prepared for the responsibilities of the job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
At the moment, there aren’t many formal extra‑curricular activities at my workplace, such as social events, sports teams, or networking groups. However, there are opportunities to get to know colleagues during breaks and through day‑to‑day teamwork. If more activities were offered, I would be interested in getting involved.
Recommendations & Advice
Would you recommend Go-Ahead London to a friend?
Yes
Why?
I would recommend Go-Ahead to everyone because it’s a supportive workplace with good training, helpful staff, and opportunities to develop new skills. My experience has been positive, and I feel valued in my role.
What tips or advice would you give to others applying to Go-Ahead London?
My advice to anyone applying to Go‑Ahead London is to stay positive and be prepared to learn. Show that you have good customer service skills and can stay calm in different situations. Be willing to ask questions during training and take feedback on board, because it will help you improve. Most importantly, stay committed, turn up on time, and keep practising your driving skills — the support is there, and if you stay focused, you’ll do well.
