Apprentice Bus Driver Review
at Go-Ahead London
Level 2 Apprenticeship
Driver
Loddon
Review Submitted: January 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As an Apprentice Bus Driver, my role involves learning to safely operate buses, follow assigned routes, and provide reliable customer service. Day-to-day tasks include carrying out vehicle safety checks, assisting passengers, driving safely and responsibly, and maintaining punctuality while following all company and road regulations.
To what extent do you enjoy your programme?
5/5
I really enjoy my programme as it allows me to develop my driving skills, gain confidence, and learn how to deliver good customer service. Every day brings something new, and I like seeing my progress as I work towards becoming a fully qualified bus driver.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned several new skills and developed existing ones. I have gained practical driving skills, improved my road awareness, and learned how to carry out safety checks confidently. I have also developed stronger communication skills, customer service abilities, and a better understanding of route planning and company procedures.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well organised and structured. The training is delivered in a clear, step‑by‑step way, with each stage building on the last. I always know what I’m working towards, and the mix of practical training and classroom learning helps me stay on track and feel supported throughout the programme.
How much support do you receive from your employer?
5/5
I receive a high level of support from my employer. They are always available to answer questions, offer guidance, and provide training when needed. The instructors and managers check in regularly to make sure I’m progressing well, and I feel confident knowing help is there whenever I need it.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive excellent support from my training provider while working towards my qualifications. They offer clear guidance, regular feedback, and structured learning that helps me stay motivated and on track. I also appreciate the support from our Internal Quality Auditor (IQA), who consistently shares valuable industry knowledge and experience. His guidance helps strengthen my understanding of the role and gives me the confidence to progress successfully through the programme.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has helped me perform much better in my role. The training gives me the knowledge and skills I need to work safely, communicate effectively with passengers, and handle different situations with confidence. The combination of classroom learning and practical training has strengthened my understanding of the job and improved my overall performance. The support from my training provider also makes it easier to apply what I learn directly into my day‑to‑day duties.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are extra‑curricular activities available at my workplace. Staff can get involved in social activities such as cricket and dominoes, which help build teamwork, reduce stress, and create a friendly environment. These activities give colleagues the chance to connect outside of work and strengthen relationships across the team.
Recommendations & Advice
Would you recommend Go-Ahead London to a friend?
Yes
Why?
I would definitely recommend Go‑Ahead London to a friend. The company provides a supportive and well‑structured environment, and the people involved in the training and development process make a real difference. The IQA's, Assessors, Mentors, Managers, SGS team, and Driver Instructors are all committed to helping new drivers succeed. Their guidance, encouragement, and industry knowledge create a positive learning experience and make the workplace welcoming and rewarding. Overall, Go‑Ahead London is a great place to start a career and grow with confidence.
What tips or advice would you give to others applying to Go-Ahead London?
My advice to anyone applying to Go‑Ahead London is to come with a positive attitude and be ready to learn. Take advantage of the support available from Internal Quality Auditors (IQA) Assessors, Mentors, Managers, SGS staff, and Driver Instructors—they all want you to succeed. Stay focused during training, ask questions whenever you’re unsure, and practice your driving skills as much as possible. Good communication, punctuality, and a willingness to improve will help you progress quickly. Most importantly, be patient with yourself—the training is thorough, and if you stay committed, you’ll become a confident and professional bus driver.
