Claims apprentice Review
at Rokstone
Level 3 Apprenticeship
Insurance and Risk Management
London
Review Submitted: December 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role would include reviewing and adjusting claims, mainly within the property class of business. a day to day would include reviewing my workflow and making sure to set up any new claims that have come into our general inbox that need to be set up in our internal systems. as well as this i would also have the responsibility to settle claims once a final payment has been agreed on, this would involve reviewing reports, proof of losses and debit notes to understand that we cover what has had a claim in order for us to make a settlement to the insured.
To what extent do you enjoy your programme?
4/5
I thoroughly enioy my programme, being able to work whilst getting a qualification is very exciting and i have had a brilliant time so far.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, i would say i have developed my social skills aswell as my public speaking skills, within meetings i will sometimes need to raise a problem/question in front of several people which i feel a lot more confident in doing now.
Structure and Support
How well organised/structured is your programme?
4/5
My programme is organised, tasks are presented clearly and stated when they need to be done by which makes it very efficient when trying to complete tasks that get assigned to me.
How much support do you receive from your employer?
4/5
I feel supported by my employer, i feel as though i can ask questions to them about my work without judgement, aswell as my whole team.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive a lot of support from my trainer, i have regular revision sessions with them which helps massively with my studies, and i feel i can ask them any kind of question i may have.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that the qualification i'm doing links to my everyday work, which enables me to remember pieces of information more quickly as i'am revisiting them when i'am revising and working day to day.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are multiple activities that i have been involved in at work, i have participated in the annual lloydes rugby sevens tournament, nuclear race and football tournaments all representing the company.
Recommendations & Advice
Would you recommend Rokstone to a friend?
Yes
Why?
A very modern company with a great culture which has a great atmosphere to learn and develop
What tips or advice would you give to others applying to Rokstone?
Don't be shy to ask questions and try to meet as many people as possible in the company to expand your network
