Customer Service and Business Strategy Intern Review
at American Express
Internship (1 Month+)
Brighton
Review Submitted: August 2022
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.5/5
-
Skills Development
4.5/5
-
Support and Guidance
4.8/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
I have been given the opportunity to create a pilot project, creating a feasible way to help connect the CEN European markets. This involves engaging with stakeholders from all across the company, and having creative control of what is the best fit for the project and groups involved.
Were you given much responsibility during your placement / internship?
I was given a lot of responsibility in my internship. I had full creative control and responsibility for the roll out of the X-Market Flex Project. I made all key decisions which has been a great honor to have the trust given to me.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
My change management skills have been tested and have improved significantly. I have had the opportunity to host a large number of meetings which has improved, not only my communication, but also my confidence in the work place.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
4/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I received a lot of support. Both my campus manager and line manager hosted constant check ins with me, ensuring everything was going well both personally and with the work being completed.
How would you rate the support and guidance from your line manager?
4/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Very social and supportive. There are a lot of networking events which provide the opportunity to get heavily involved in the culture of the work place.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I have loved my internship. It has been one of the most influential experiences of my life.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at American Express
5/5
Recommendations & Advice
Would you recommend American Express to a friend?
Yes
What advice would you give to others applying to American Express
The company support you. Both vertically and laterally, you have the opportunities to move within the company to further your experiences. The company is not as finance driven as you may think, although it is a bank, there are a world of jobs which are not finance driven.
