Service Manager Review
at Computacenter
Graduate Job
Customer Service, Sales
London
Review Submitted: October 2025
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.3/5
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Overview of the Role
4.2/5
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Experience & Company Culture
3/5
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Recommendations & Advice
Overview of the Role
Overall, how would you describe your experience at Computacenter?
I joined Computacenter through the graduate programme and quickly got exposure to different parts of the business. Within two months, I moved into a Service Manager role and started contributing to my account. I’ve had direct customer interaction and worked across teams to deliver value early on, which helped me build a solid foundation.
What are the main responsibilities of the role and which elements of the role do you enjoy the most?
Stakeholder management, contract management and commercial management
To what extent does your role give you the opportunity to contribute meaningfully and feel valued by your team?
4/5
How does your compensation package - including perks & benefits - fairly remunerate you for the work you do?
3/5
How well do you feel the role is preparing you for your future career?
3/5
How would you rate the extent to which you were developing new or existing skills through formal training and your day-to-day role?
3/5
Experience & Company Culture
How is the support you receive?
4/5
How is your work-life balance?
5/5
What is the organisational culture, values and general atmosphere like?
4/5
How would you rate Computacenter initiatives when it comes to equality, diversity, inclusion and accessibility?
4/5
How would you rate Computacenter CSR (Corporate Social Responsibility) initiatives?
4/5
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
I’d recommend Computacenter because you’re given real responsibility early on and the chance to make an impact. The culture is supportive, and while the graduate programme could be more structured, you learn a lot by being hands-on. It’s a great place to grow and develop new skills.
How well did the role match your expectations based on the recruitment process?
3/5
When considering the recruitment & onboarding process, have you any specific tips or advice you would give to others applying to Computacenter?
The graduate programme at Computacenter is a long process, so be prepared for that but don’t let it put you off. My biggest tip is to just be yourself. The interviews and assessments are as much about you getting to know the company as they are about Computacenter getting to know you. The culture here is great and they’re looking for people whose values match CC.
