Network Support Engineer Review

Item: Network Support Engineer at Cisco
Rating: 5
Author: Anonymous

at Cisco

Internship (1 Month+)

Computer Science, Information Technology

London

Review Submitted: September 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Support and Guidance

5/5 - Company Culture

5/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Providing Network Support to customers of the Meraki Line of products

Were you given much responsibility during your placement / internship?

Yes. It was not a "get me coffee" type of internship at all. A lot of responsibility and work that is a part of an actual Network Support Engineer's workflow.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Yes. The internship deepened my knowledge of the Meraki "cloud-managed" approach of networks, something not touched on at university at all. It built a enormous amount of confidence through speaking to many many Network Engineers part of various other organizations.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

Great mentorship throughout the internship. Our mentor had weekly 1-on-1's to discuss our progress, project, doubts, achievements and everything else. It didn't feel like a mandated meeting, more like something you'd forward to. Also, the mentors were present everyday, so you always had someone to turn to.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

Amazing colleagues. I can not understate how helpful everyone was towards the start phase of our internship; they would go out of their way to help answer our doubts. Towards the end too, a lot of them volunteered to try our prototypes of our project. Their feedback was immensely helpful.