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Cisco

Network Support Engineer Intern Review

at Cisco

Internship (1 Month+)

Computer Science, Information Technology

London

Review Submitted: September 2025

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
4.5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
As a Network Support Engineer, you’ll work on real-world cases that involve troubleshooting customer networks. Support is provided through both email and phone calls, ensuring issues are resolved efficiently and effectively.
Were you given much responsibility during your placement / internship?
Responsibility given to interns is identical to full time engineers.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
In addition to strengthening technical skills, this internship also enhances soft skills, since the role involves regular communication with customers through calls and email.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
4/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
Plenty from my manger and mentor.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
Friendly and fun to work at.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
This Internship was quite enjoyable and helped alot with gaining hands on experiences as well as improving my soft skills and enlarging my network in the IT industry.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Recommendations & Advice

Would you recommend Cisco to a friend?
Yes
What advice would you give to others applying to Cisco
While this internship provides valuable experience, it’s important to recognize that the role can be demanding, as you will be working as a full-time Network Support Engineer. Along with solid networking knowledge, strong soft skills, particularly in communicating with customers, play a key role in succeeding here.

Future Career Prospects

Please rate the future employment prospects at Cisco
4/5
Did you receive an offer to return as a graduate?
Waiting to hear
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