business administration apprentice Review
at Changing Lives Housing Trust
Level 3 Apprenticeship
Business Operations
London, UK
Review Submitted: April 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I provide administrative support for housing and support services, managing client records, coordinating room moves, handling communications, and liaising with maintenance. My role helps ensure smooth operations, timely responses to safeguarding needs, and accurate data tracking to support the delivery of safe, effective housing solutions at Changing Lives Housing Trust.
To what extent do you enjoy your programme?
4/5
I enjoy my programme a lot—it’s rewarding to contribute to meaningful work that supports vulnerable people. The variety of tasks keeps it interesting, and I’ve gained valuable experience and confidence in a supportive team environment.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, I’ve developed stronger organisational and communication skills, especially in managing sensitive client information and coordinating between teams. I’ve also improved my ability to prioritise tasks in a fast-paced environment and gained more confidence using internal systems and databases to support housing operations effectively.
Structure and Support
How well organised/structured is your programme?
4/5
The programme is well-structured and provides a clear routine with a good balance of independent tasks and team support. Expectations are clearly communicated, and I receive regular feedback, which helps me stay on track and continue developing in my role.
How much support do you receive from your employer?
4/5
I receive strong support from my employer, with regular check-ins and feedback. My manager is always approachable and provides guidance when needed. The team is collaborative, and I feel comfortable asking questions or requesting assistance, which ensures I can perform my role effectively.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive consistent support from my training provider, including regular meetings, access to resources, and clear guidance on assignments. They offer helpful feedback and are always available to answer any questions, ensuring I feel confident and supported as I work towards my qualifications
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My qualification helps me perform better by providing a deeper understanding of the skills and knowledge needed in my role. The training has equipped me with practical tools and approaches that I can directly apply to my daily tasks, improving both my efficiency and confidence.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend Changing Lives Housing Trust to a friend?
Yes
Why?
its good but the pay is quite poor
What tips or advice would you give to others applying to Changing Lives Housing Trust?
I’d advise others to be proactive and ready to learn. The work can be fast-paced, but it's also rewarding. It’s important to communicate openly with your team and supervisor, and always be willing to ask questions when unsure. Staying organised is key to succeeding in this role.
Receptionist and business administration apprentice
at Changing Lives Housing Trust
- Level 3 Apprenticeship
- Woolwich
-
4.6
