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Merseyside Fire and Rescue Service

L3 Business Admin Apprentice Review

at Merseyside Fire and Rescue Service

Level 3 Apprenticeship

Business Operations

Liverpool

Review Submitted: April 2025

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My job role as a Business Administrator Apprentice entails day to day tasks such as answering any query emails we may have received in our department, scanning in important documents and inputting an data we need on our systems.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy my programme. Completing an apprenticeship has allowed me to learn useful and valuable work place skills whilst still learning on the job. I believe these new skills and qualities that i am developing daily are something i can take with my throughout the rest of my career.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
The skills the job has either taught me or allowed me to improve are:
- My time keeping skills
- Organisational skills
- Independence and the ability to use my initiative
- Problem solving
- Communication skills

Structure and Support

How well organised/structured is your programme?
4/5
I believe the structure of my programme is very organised. My worklife and college studies are kept seperate which allows me to grow and develop in 2 different ways. Also, by keeping them seperate this allows me to have a specific set time to complete my assignments effectively.
How much support do you receive from your employer?
5/5
I receive alot of support from my employers. As an organisation i believe Merseyside Fire and Rescue Service are very considerate and understanding towards their staff.
How much support do you receive from your training provider when working towards your qualifications?
5/5
From my experience, I believe Wirral Met are very undrestanding and supportive. My college tutor often shows kindness and consideration towards me and my assignments and she does not put me under any unnecessary stress or pressure.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Completing a Business Adminstrator qualification greatly helps me perform in my role as it teaches me qualities and skills i can adapt to my job role to make my days easier.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
N/A

Recommendations & Advice

Would you recommend Merseyside Fire and Rescue Service to a friend?
Yes
Why?
Strong team working dynamics, interesting work elements and helpful perks to the job.
What tips or advice would you give to others applying to Merseyside Fire and Rescue Service?
N/A
In This Review
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