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Higherin

Retail Systems & Contracts Manager Review

at Southeastern Railway

Higher Level Apprenticeship

Procurement

London

Review Submitted: June 2025

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Maintaining availability of retail systems, stakeholder engagement, supplier management, project management, financial and strategic planning, staff management and managing systems/software upgrades.
To what extent do you enjoy your programme?
5/5
Thoroughly enjoyed it.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Learnt how to use various models and tools that will help leading people and maximising their potential.

Structure and Support

How well organised/structured is your programme?
5/5
Very well structured
How much support do you receive from your employer?
3/5
I received adequate support.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider were fantastic and coach went above and beyond what I had expected, 12 out of 10.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Has made me feel more confident
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, various events to suit interests of all staff

Recommendations & Advice

Would you recommend Southeastern Railway to a friend?
Yes
Why?
Plenty of opportunities to grow and develop and obtain qualifications.
What tips or advice would you give to others applying to Southeastern Railway?
Analyse the jobs you are interested in and look at how you can add value whilst making the most of your opportunities for growth and development.
In This Review
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