Apprentice retail banking financial advisor Review
at NatWest Group
Level 2 Apprenticeship
Banking
Southend-on-Sea
Review Submitted: May 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
helping cutomer manage their finances, make payment, order chequebook/ statements etc, providing support when applying for accounts or adding people to account as a joint part/poa/tpm, fraud prevention and disputing payments/ transactions
To what extent do you enjoy your programme?
5/5
I enjoy my program a lot, we have constant support. There is always someone to speak to about the job/ personal life if I was struggling and I am compensated greatly for what I do as well. The apprenticeship is very practical and always keeps me engaged.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
My financial knowledge has been expanded massively, I am able to not only help my customers by myself as well with everything I now know. I feel confident to lend money and introduce credit into my life, giving my future a greater chance to thrive.
Structure and Support
How well organised/structured is your programme?
5/5
Very well, every meeting, review, coaching session or course work is scheduled well before hand and I am given a lot of time to complete this in during work hours.
How much support do you receive from your employer?
5/5
Constant support, I always feel uplifted and never feel like I should keep something to myself because It might be brushed off. My well being definitely feels like it's my employers priority.
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much as I need, If I ever needed to talk about anything or review my work they can arrange a meeting to discuss all my worries/ progress with me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It constantly makes me reflect on my work, making sure I recognise my mistakes and grow from them. I constantly look to improve my approach to job because of this. This has created a healthy and stable work life for me.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
My team arranges nights out for us to have some fun and let loose, which definitely boosts the moral and has allowed me to make many friends. We also have charity days where are team selects a charity and we arrange an event to raise money for it.
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
Because NatWest puts me first, I always feel supported, uplifted and engaged in my work and life. NatWest has allowed me to turn a new page in my life, they have given me the confidence to invest in my future and my well being.
What tips or advice would you give to others applying to NatWest Group?
Research NatWest, apply with an open mind, be change ready as nothing stays the same here, have a positive attitude to working with others, be yourself: NatWest thrives off of personality so bring the best version of you for everyone to see, it will go a long way.
Intern Trainee - Commercial Banking - Customer Products & Propositions
- Internship (1 Month+)
- Manchester
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5
