Senior Manager IPTV Headend Review
at BT Group
Higher Level Apprenticeship
Computer Systems Engineering
Ipswich
Review Submitted: April 2025
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing a team of design engineers who develop and deploy cloud based and on-premises based systems that provide linear TV services over broadband networks to customer devices.
To what extent do you enjoy your programme?
4/5
So far the apprenticeship has given an insight to how learning theories apply which has served to understand the complexities of people management. The content and practicals have been insightful.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Leadership management skills, such as giving feedback, coaching and mentoring, team management
Structure and Support
How well organised/structured is your programme?
4/5
I have been given an outline of expected development over the course of the tutored period and assigned chunks of targetted learning to break down the vast knowledge and experience required.
How much support do you receive from your employer?
4/5
My employer has commited to allowing me to take the time out of the working day to complete studies as well as provide the required experience to apply the skills learned.
How much support do you receive from your training provider when working towards your qualifications?
3/5
My training provider have provided the outline of the required learning and explained expectations.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I will be learning and implementing new skills to enhance my people management and leadership capabilites.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are opporutnities for interacting with other teams through non-project related events.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Despite the headwinds the company faces with financial challenges and market conditions there is an underlying commitment for training and development of people to enable progression with inside or outside of the company.
What tips or advice would you give to others applying to BT Group?
Don't expect to be working for a Google or AWS where the financial offers might be higher, however expect to be working for a company where people care about each other, in some cases it is (or feels like) family, where there is a culture of supporting each other to be at your best.
