Learning and Development Support Review
at Hays Travel
Level 2 Apprenticeship
Customer Service
Sunderland
Review Submitted: April 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
We provide support to the L&D coaches to ensure training is accurate and runs smoothly which can help support our colleagues withing the business wanting to develop their skills and knowledge.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
My confidence has increased since starting Hays, this is due to talking to new people and also developing communication and active listening skills.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Recommendations & Advice
Would you recommend Hays Travel to a friend?
Yes
Why?
I'd recommend this as I think it's a supportive workplace and helps you grow more as a person. You will make new friends and learn skills you can take anywhere.
What tips or advice would you give to others applying to Hays Travel?
Be confident in your interview and ensure you are aware of the SMILE values and the role you are applying for.
