Apprentice Sales Guide Review
at BT Group
Level 2 Apprenticeship
Sales
Doncaster
Review Submitted: April 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Taking calls, Interacting with customers, reviewing accounts and selling broadband, tv packages and mobile related items such as phones, tablets and sim cards
To what extent do you enjoy your programme?
4/5
Its good
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have become a better communicator, learnt more about persuasive language and also
Structure and Support
How well organised/structured is your programme?
4/5
It is structured very well
How much support do you receive from your employer?
5/5
Alot of support not just in the job role but with wellbeing as well
How much support do you receive from your training provider when working towards your qualifications?
5/5
If I'm ever stuck with any part of the programme Holly always helps as much as they can
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Parts of the training helps develop understanding of the company but the actual job role of sales isn't really touched upon
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have engagement leads in every centre who set tasks for the teams to be involved with
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Becasue it opens the door into a business with a lot of growing potential for yourself as an employee.
What tips or advice would you give to others applying to BT Group?
Be vocal and Resilient
