Travel Consultant Review

Item: Travel Consultant at Hays Travel
Rating: 2.8
Author: Anonymous

at Hays Travel

Level 3 Apprenticeship

Banking, Legal/Law, Sales

Leeds

Review Submitted: April 2025

Overall Rating

2.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

2/5 - Overview of Role

4/5 - Skills Development

2.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

2/5

selling holidays
hitting target
customer service
training
banking
foreign exchange sales
social media adverts
admin
security
Health and safety
Brochure and stock ordering
Sustainability

To what extent do you enjoy your programme?

2/5

decent amount

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

Meet and Greet
Building Rapport
Systems technology
sales Techniques
Product knowledge
Customer service
Admin
Legal/regulations/policy in industry
Customer complaints
After sales
Ticket rules
T&C's of suppliers
Forex
IRS
Insurance

Structure and Support

How well organised/structured is your programme?

3/5

How much support do you receive from your employer?

1/5

How much support do you receive from your training provider when working towards your qualifications?

4/5

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

1/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

Recommendations & Advice

Would you recommend Hays Travel to a friend?

Why?

I don't think the company is very fair and they sometimes do things that benefit them even though legally in the contract I signed they wasn't allowed to do it