travel consultant Review
at Hays Travel
Level 3 Apprenticeship
Sales
Manchester
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
selling holidays
hitting target
customer service
training
banking
foreign exchange sales
social media adverts
admin
security
Health and safety
Brochure and stock ordering
sustainability
hitting target
customer service
training
banking
foreign exchange sales
social media adverts
admin
security
Health and safety
Brochure and stock ordering
sustainability
To what extent do you enjoy your programme?
5/5
i love my apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Meet and Greet
Building Rapport
Systems technology
sales Techniques
Product knowledge
Customer service
Admin
Legal/regulations/policy in industry
Customer complaints
After sales
Ticket rules
T&C's of suppliers
Forex
IRS
Insurance
Building Rapport
Systems technology
sales Techniques
Product knowledge
Customer service
Admin
Legal/regulations/policy in industry
Customer complaints
After sales
Ticket rules
T&C's of suppliers
Forex
IRS
Insurance
Structure and Support
How well organised/structured is your programme?
5/5
very well organised
How much support do you receive from your employer?
5/5
lots of support at every stage
How much support do you receive from your training provider when working towards your qualifications?
5/5
epa support is amazing
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
recognised in the industry for my future career
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
yes industry events, training events, cruise days, ancillary roadshows, ship visits, airport visits
Recommendations & Advice
Would you recommend Hays Travel to a friend?
Yes
Why?
the support and experience of trainers and staff is amazing
What tips or advice would you give to others applying to Hays Travel?
prepare for interview and assessment day, work hard in training, give it your all in branch and you will become a great travel consultant with the L&D and branch staff support
