Travel consultant Review
at Hays Travel
Level 3 Apprenticeship
Customer Service
Portsmouth
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves seeking holidays and serving customers throughout the day. It also intails the admin side as well whilst pushing to achieve targets.
To what extent do you enjoy your programme?
5/5
I enjoy the programme as it means I work learn and earn
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt customer service skills and how to serve customers in a respectful manner as I have never had a job before and came into this straight from school
Structure and Support
How well organised/structured is your programme?
5/5
It is very structed and is easily understable when we have training
How much support do you receive from your employer?
5/5
I receive all the support I need when necessary
How much support do you receive from your training provider when working towards your qualifications?
5/5
We are always aware of what we need to do
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Hays Travel to a friend?
Yes
Why?
Work learn and earn
What tips or advice would you give to others applying to Hays Travel?
I would say to be aware of what you are applying for and if you feel you are fit for the role
