Travel Consultant Review
at Hays Travel
Level 3 Apprenticeship
Sales
Chester-le-Street DH3, UK
Review Submitted: April 2025
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
3/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Apprentice travel consultant.
Greeting customers, booking holidays, dealing with problems and working in a team.
Greeting customers, booking holidays, dealing with problems and working in a team.
To what extent do you enjoy your programme?
4/5
Enjoy training and the people I have met.
Stressful environment though with a lot of pressure on you to hit targets based on commission.
Stressful environment though with a lot of pressure on you to hit targets based on commission.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Confidence in speaking to people in person and over the phone, geography skills.
Structure and Support
How well organised/structured is your programme?
4/5
Organised and people have good knowledge, needs more communication between managers and trainers in terms of targets.
How much support do you receive from your employer?
4/5
good support however stressful environment. Can always speak to them (managers and coach)
How much support do you receive from your training provider when working towards your qualifications?
4/5
good support, progress reviews etc and always asking if people are okay and how to do it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Geography and selling skills.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Apprentice and retail days
Recommendations & Advice
Would you recommend Hays Travel to a friend?
Yes
Why?
In terms of confidence and knowledge increase and selling skills. If you hit targets, pay can be good however this does depend on shops and where they are located. Wouldn’t recommend for stressful environments and mental health impacts
What tips or advice would you give to others applying to Hays Travel?
Confident person and need customer skills and selling skills already before starting the job role, need to be able to take criticism.
