Apprentice Travel Agent Review
at Hays Travel
Level 3 Apprenticeship
Customer Service
Liverpool
Review Submitted: April 2025
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My day to day role is, promote the company on social media, work as a team to complete sales, support customers and provide good customer service.
To what extent do you enjoy your programme?
3/5
I do enjoy it alot.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have developed lots of people skills in certain positive and negative experiences.
I have developed some team work skills and how to use lots of different softwares.
I have developed some team work skills and how to use lots of different softwares.
Structure and Support
How well organised/structured is your programme?
2/5
Mostly organized. The interview and communication whilsts applying to the job was quite poor and there was alot of miss comunication.
Trainings are good but have no order.
Trainings are good but have no order.
How much support do you receive from your employer?
4/5
alot
How much support do you receive from your training provider when working towards your qualifications?
4/5
Alot
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I wish there was less training. I have learnt alot more in shop than in training but support is very good from my trainer
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
no
Recommendations & Advice
Would you recommend Hays Travel to a friend?
Yes
Why?
Good and educational;
What tips or advice would you give to others applying to Hays Travel?
be organised
