Apprentice Review
at Hays Travel
Level 3 Apprenticeship
Sales
Galashiels
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
It involves completing training and gaining experience to sell holidays to customers.
To what extent do you enjoy your programme?
5/5
I really enjoy it as I've always loved travel and all my colleagues and training team support me very well.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have gained a lot more confidence in speaking to people in general as well as massively improve my customer service skills.
Structure and Support
How well organised/structured is your programme?
5/5
It is very organised because we have a plan/deadlines to when tasks need to be completed by.
How much support do you receive from your employer?
5/5
I receive a lot of support from my employer as they help me improve my product knowledge and skills that I need for the workplace.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support by my training provider to help me work towards my qualifications.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me gain more product knowledge to understand all the different destination and to understand how to use the system to book holidays.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have work nights out where we do quizzes and play fun games.
Recommendations & Advice
Would you recommend Hays Travel to a friend?
Yes
Why?
It is a great company in a great industry and they really help you with getting your qualification.
What tips or advice would you give to others applying to Hays Travel?
Just go for it, you'll absolutely enjoy every moment.
