Level 3 apprentice Review
at Hays Travel
Level 3 Apprenticeship
Sales
Rayleigh
Review Submitted: April 2025
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As a level 3 apprentice, we have to make sure we are putting customers first as well as balancing a healthy coursework, work on shop floor balance. We are prioritising customers and making sure that we being dream makers and not order takers and going above and beyond what customers have asked for and making their experience the best we possibly can.
To what extent do you enjoy your programme?
5/5
I am enjoying this programme as I am learning whilst also working. This makes me motivated to become a trained travel consultant and receive my qualification at the end of my 2 years.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
In my time working here I have developed new skills and behaviours by learning new product and destination knowledge and sharing this with my customers where I'm still learning confidence chit chatting to create rapport.
Structure and Support
How well organised/structured is your programme?
4/5
My apprenticeship is organised to good standard, with coursework, training days and days in store.
How much support do you receive from your employer?
5/5
I receive as much help as I possibly need, if I ever struggle with anything my manager is always thereto support me. If I have ever made a mistake my manager has always helped me get through and solve this.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Working through my coursework has been tough as there is't always a full explanation on how to do this. However I can always email my trainer and she will talk me through this as best she can.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My training provider helps me as best as they can to keep me on track and preform as best as I can.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Whilst working in Hays Travel, there are many opportunities like work events and team activities to get involved with. These really help getting to know others inside the company and learn new product knowledge of suppliers we use in the supplier events.
Recommendations & Advice
Would you recommend Hays Travel to a friend?
Yes
Why?
I would recommend Hays Travel as they will help you with anything that needs to be sorted. Hays Travel will always lead you in the right direction and assist you and make your experience better.
What tips or advice would you give to others applying to Hays Travel?
- always be prepared for a high work load from both coursework and work on shop floor
- always be organised and ahead of what you need to do
- never put something off until the last minute
- always be organised and ahead of what you need to do
- never put something off until the last minute
