Licensing assistant Review
at London Borough of Waltham Forest
Higher Level Apprenticeship
Customer Service
London, UK
Review Submitted: April 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I currently work in Waltham forest council as a licensing assistant in the private sector housing and licensing team. I have been in the team for 2 years now and decided that i would like to expand my knowledge and education by completing an apprenticeship. I have been completing a Project Management apprenticeship, with blue lions academy which i have been enjoying and have also previously completed a business admin L3 apprenticeship which i had passed with a double distinction back in 2022.
To what extent do you enjoy your programme?
4/5
I have been enjoying my program thoroughly, not to say there has not been any difficulties with completing apprenticeships but the support i have received when struggling from tutors and WF apprenticeship Managers have been great, and have pushed me through allowing for me to complete the apprenticeships with an enjoyable experience.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I Have learnt a variety of skills from my apprenticeships and roles within Waltham forest council these include, team building, confidence, professionalism, pestle analysis, scope management, gantt charts, risks, milestones, stakeholder maps, project charters etc. These skills have allowed me to develop myself within WF council and have allowed for me to progress into different roles within the council such as finance, property licensing and i have recently been successful in gaining a project support officer role within Waltham forest.
Structure and Support
How well organised/structured is your programme?
4/5
The Apprenticeship is very well structured and the support received from blue lions academy has been exceptional, the support from my tutor [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] has been a great help in completing assignments. He always has availability to meet when further support and assistance is needed.
The assignments are well structured and organised and explained well to complete.
The assignments are well structured and organised and explained well to complete.
How much support do you receive from your employer?
4/5
My Employer has been extremely helpful with my apprenticeship and i have been successful in gaining opportunities which help to extend my knowledge skills and behaviors.
How much support do you receive from your training provider when working towards your qualifications?
4/5
As i have previously mentioned, i have received an immense amount of support from my apprenticeship, i have learnt a variety of skills knowledge and bahaviours and believe that i have been able to implement this in my day to day role.
Any further advice or assistance that was needed within my apprenticeship was received and is the reason why i have enjoyed and understood this apprenticeship and would like to develop my job expertise within this field.
Any further advice or assistance that was needed within my apprenticeship was received and is the reason why i have enjoyed and understood this apprenticeship and would like to develop my job expertise within this field.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I believe the apprenticeship has assisted me as i have been able to complete project within my role successfully due to my knowledge with PM.
i have been praised by management due to my charts and graphs that were created to explain the project in depth and understand how to criticise my work and what i can do better.
i have been praised by management due to my charts and graphs that were created to explain the project in depth and understand how to criticise my work and what i can do better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Waltham forest always have get together with apprenticeships and allow for us to socialize and share our difficulties.
i have previously been chosen by [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] to speak at an apprenticeship event to share my experience within Waltham forest as an apprentice and how i have developed and made my way into the careers i wish to be in.
I enjoyed this experience and would also like to work within the apprenticeship field to assist colleagues and external customers to look into developing into their futures by completing an apprenticeship.
i have previously been chosen by [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] to speak at an apprenticeship event to share my experience within Waltham forest as an apprentice and how i have developed and made my way into the careers i wish to be in.
I enjoyed this experience and would also like to work within the apprenticeship field to assist colleagues and external customers to look into developing into their futures by completing an apprenticeship.
Recommendations & Advice
Would you recommend London Borough of Waltham Forest to a friend?
Yes
Why?
I would recommend for people to come work with Waltham forest council as they give multiple opportunities to develop in yourself as well as the organisation. This is a great way to learn and gain further knowledge on what career and areas you enjoy working in .
What tips or advice would you give to others applying to London Borough of Waltham Forest?
I would advise people to give things a go !
Try new opportunities, look into things you wouldnt think of, put yourself out there and learn new things.
This is what i did when i started in Waltham forest, my apprenticeship and job role within business support in 2021 allowed me to be in the position i am today, all because i tried something new and gave things a go!
This allowed me to be confident, brave, communicative and proud and has allowed me to develop and look into my career further.
I have been in the finance team and completed a business Admin apprenticeship with a double distinction, i then moved teams and work within the PSH&L Team as a licensing assistant where i am completing a project management apprenticeship which is coming to an end soon and i have recently been successful in gaining a secondment opportunity within project management as a project support officer.
Try new opportunities, look into things you wouldnt think of, put yourself out there and learn new things.
This is what i did when i started in Waltham forest, my apprenticeship and job role within business support in 2021 allowed me to be in the position i am today, all because i tried something new and gave things a go!
This allowed me to be confident, brave, communicative and proud and has allowed me to develop and look into my career further.
I have been in the finance team and completed a business Admin apprenticeship with a double distinction, i then moved teams and work within the PSH&L Team as a licensing assistant where i am completing a project management apprenticeship which is coming to an end soon and i have recently been successful in gaining a secondment opportunity within project management as a project support officer.
Climate Programme Manager
at London Borough of Waltham Forest
- Higher Level Apprenticeship
- Walthamstow
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4.7
