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Lloyds Banking Group

Operations manager Review

at Lloyds Banking Group

Higher Level Apprenticeship

Banking

Leeds

Review Submitted: April 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Manager of managers, leading teams to ensure fair customer outcomes to complaitns and rectifications
To what extent do you enjoy your programme?
5/5
A great deal, it has really helped develop further beenfit to my role and consequently ki get more out of everything that i do

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Horizon scanning, strategic views and stakeholder management

Structure and Support

How well organised/structured is your programme?
5/5
Very well organised and a great level of prompts and support to keep everyone on track
How much support do you receive from your employer?
5/5
A great deal - the right level of time on and off the job was provided to ensure that the full benefit was received
How much support do you receive from your training provider when working towards your qualifications?
5/5
The level was excellent - the support and knowledge provided could not have been better
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it gives me a great deal of confidence that i can look at a wide range of factors when deicsion making - this is borne out of the apprentice experiences because i would not have received this variety in my BAU role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are many group and channels that allow social and improtnantly, networking events for like minded people

Recommendations & Advice

Would you recommend Lloyds Banking Group to a friend?
Yes
Why?
very good place to work - great people, and fantastic support and benefits
What tips or advice would you give to others applying to Lloyds Banking Group?
Go for it - there are a wide irange of roles so there is something for everyone - if you have the right attitute then you will thrive here
In This Review
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