Sales adviser Review
at BT Group
Level 2 Apprenticeship
Sales
Newcastle upon Tyne
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Helping customers renew and cancel broadband, tv and mobiles
To what extent do you enjoy your programme?
5/5
I enjoy my apprentiship a lot
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed great customer service skills
Structure and Support
How well organised/structured is your programme?
5/5
It is very well organised and there is always someone to help
How much support do you receive from your employer?
5/5
I get loads of support and help when needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
we got 4 weeks of training and I learnt everything I needed to know. I have continued to receive great support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me a lot.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
no we do not
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
It is a great place to work, you get plenty of support and make lots of money
What tips or advice would you give to others applying to BT Group?
I wouldn't give any
