Operational Support Manager Review

Item: Operational Support Manager at John Lewis Partnership
Rating: 4.8
Author: Anonymous

at John Lewis Partnership

Higher Level Apprenticeship

Finance

Bracknell

Review Submitted: April 2025

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

4/5 - Skills Development

4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I work with a huge amount of data in my role, I oversee the accounts payable, purchase ordering and manage suppliers in my role. I selected my apprenticeship to give me the tools to help progress in my role.

To what extent do you enjoy your programme?

5/5

I love learning new skills and applying them to my role to make my team more efficient.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I've been doing the apprenticeship less than a month, but have already learned skills I can use.

Structure and Support

How well organised/structured is your programme?

5/5

I find the course to be very structured with clear instructions on what to do and when.

How much support do you receive from your employer?

5/5

John Lewis Partnership and my line manager have been very supportive.

How much support do you receive from your training provider when working towards your qualifications?

5/5

Still new to the course, but lots of avenues for support when I need it.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

This course will help me to save time for me and my team and for me to be able to present my work they way I would like it.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

4/5

I've seen there are professional networking events, but haven't explored this yet.

Recommendations & Advice

Would you recommend John Lewis Partnership to a friend?

Yes

Why?

I've been with the John Lewis Partnership for over ten years and couldn't imagine working for another employer. They are a very good company to work for.