Workplace experience apprentice Review
at Toyota GB
Higher Level Apprenticeship
Customer Service
Burgh Heath
Review Submitted: April 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
On a day to day basis I have certain set task such as monitoring our admin system and making sure that we are up to date with Heath and Safety/environmental legislations. My role varies at different times. For example if we have an audit coming up, my main focus would be Health and safety however,r if I'm focusing on a project I would be working on my project management skills.
To what extent do you enjoy your programme?
5/5
I'm really enjoying my programme as every day there is something new that comes up. I find the challenges within workplace experience (also known as facilities management) interesting and new every day. I also enjoy having experience with our services in order to understand how things work on the front line to help me with my qualification.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
One new skill I have developed is how to prioritise my day-to-day tasks and how to build on work in order to make it even better. I have also learnt how to take ownership of my work and complete and find new task to complete without needing to be instructed to do so.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is well structured to suit me. When I first started, I had a study day on a Friday. However, as that wasn't working well for me I have now started to study for an hour Monday-Thursday and have a half day studying on Friday. This has made my studying more effective as I tend to work better on certain task over shorter periods.
How much support do you receive from your employer?
5/5
My managers have regular catchups with our training provider in order to support me with my apprenticeship. They help with topics I'm unfamiliar with as well and link my course into my day-to-day work. For example when I started my finance section of the course I then was brought into budgeting meeting and when through finance more at work to support me.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I'm currently meeting with my coach on a fortnightly basis, so I have a clear plan of action for my course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think my qualification does help me perform better in my role as it has given me a better understanding of Facilities management. One thing I would change about my course is to make the order of assignments more suited to me so I'm taught each section when I'm doing it at work. For example if I was working on a project at work, that would be a good time to learn about the project management section through my course instead of doing that module later.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
At the moment I attend football on Tuesdays after work. I have also started to go to the gym at lunchtime to complete a HITT cardio circuit with our well-being ambassador.
Recommendations & Advice
Would you recommend Toyota GB to a friend?
Yes
Why?
Because Toyota has a high emphasis on looking after their employees. One way they do this is by providing private healthcare to employees. They try to make you the best version of yourself and give you the tools to develop your skills to support you in the future.
What tips or advice would you give to others applying to Toyota GB?
Look into the values that we follow at Toyota, such as the 6 C's, which we use in our day-to-day work and in our annual reviews and also Japanese keywords that we use around the business. It is also important to understand that at our office, it isn't just about cars. We also have a high emphasis on being an Eco-HQ, as it is important that we understand the importance of sustainability for the future.
