Account Manager Review
at Softcat
Level 3 Apprenticeship
Sales, Information Technology
Newport, UK
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
An Account Manager at Softcat plays a pivotal role in managing client relationships and driving sales. Here's an overview of the responsibilities and expectations:
- Client Relationship Management: Building and maintaining strong relationships with clients to understand their needs and provide tailored technology solutions.
- Sales and Revenue Growth: Identifying opportunities to upsell or cross-sell products and services, contributing to the company's revenue targets.
- Collaboration: Working closely with internal teams, such as sales support and technical specialists, to deliver seamless customer experiences.
- Problem-Solving: Addressing client concerns and ensuring their satisfaction with Softcat's offerings.
- Market Awareness: Staying informed about industry trends and Softcat's product portfolio to provide relevant and innovative solutions.
- Client Relationship Management: Building and maintaining strong relationships with clients to understand their needs and provide tailored technology solutions.
- Sales and Revenue Growth: Identifying opportunities to upsell or cross-sell products and services, contributing to the company's revenue targets.
- Collaboration: Working closely with internal teams, such as sales support and technical specialists, to deliver seamless customer experiences.
- Problem-Solving: Addressing client concerns and ensuring their satisfaction with Softcat's offerings.
- Market Awareness: Staying informed about industry trends and Softcat's product portfolio to provide relevant and innovative solutions.
To what extent do you enjoy your programme?
5/5
This is the best job I have ever had
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt so much
Structure and Support
How well organised/structured is your programme?
5/5
Very well
How much support do you receive from your employer?
5/5
10/10 always there to support
How much support do you receive from your training provider when working towards your qualifications?
5/5
10/10 all the time
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it helps me day in and day out
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
a load
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
Because it is the best
What tips or advice would you give to others applying to Softcat?
Stay consistent
