NURSING ASSISTANT Review

Item: NURSING ASSISTANT at HC-One
Rating: 4.5
Author: Anonymous

at HC-One

Higher Level Apprenticeship

Healthcare

Birmingham

Review Submitted: April 2025

Overall Rating

4.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

I support residents with a wide range of daily tasks to help them live comfortably and with dignity. I monitor residents’ well-being, provide emotional support and companionship, building trusting relationships . My role requires patience, empathy, and good communication skills I take pride in contributing to a caring and respectful atmosphere.

To what extent do you enjoy your programme?

4/5

I find the programme very meaningful because it’s preparing me for a career where I can genuinely help others.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

Yes, My communication skills have improved significantly, especially when it comes to understanding and supporting residents with different needs, including those with dementia . I’ve picked up practical skills like moving and handling, basic first aid, infection control procedures, and accurate record-keeping. Working as part of a team has also helped me become more adaptable, organised, and supportive of colleagues.

Structure and Support

How well organised/structured is your programme?

4/5

The structure of the programme helps me stay focused, organised, and motivated to keep developing my skills.

How much support do you receive from your employer?

4/5

I receive a good level of support from my employer. They’ve been understanding and flexible when it comes to balancing work with my training or studies, and I feel comfortable approaching my manager if I need help or advice.
During my shifts, more experienced team members are always willing to guide me, especially when I’m learning new tasks or dealing with something unfamiliar. There are also opportunities for training and development, which helps me build my confidence and skills.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I receive a good level of support from my training provider while working towards my qualifications. My teacher is approachable and always available to answer questions or explain things I’m unsure about, whether it’s to do with assignments or workplace evidence.
They provide regular feedback, which helps me understand what I’m doing well and where I can improve. We also have scheduled reviews to check on my progress and make sure I’m staying on track.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

Learning about topics like safeguarding, infection control, person-centred care, and communication has made me more confident and aware in my day-to-day work. I find that I can now spot things I might not have noticed before, and I’m more comfortable making decisions or raising concerns when needed.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

4/5

At my workplace, there are some extra activities that help create a positive, engaging environment. For instance, we have occasional social events, like staff lunches or celebrations for special occasions, which help build camaraderie among the team. These events allow us to connect with each other outside of work and create a more supportive atmosphere.

Recommendations & Advice

Would you recommend HC-One to a friend?

Yes

Why?

The company is very supportive of its staff, providing ample opportunities for training and development, which really helps with both personal and professional growth.