Apprentice Ambulance Support Practitioner Review
at North East Ambulance Service
Level 3 Apprenticeship
Newcastle upon Tyne
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Ensuring the emergency ambulance is safe to use and fully stocked.
Positive patient face-to-face engagement.
Providing professional emergency care in a wide range of emergency situations.
Operating within a defined scope of practice, whilst complying with all relevant laws and policies.
Safeguarding vulnerable individuals.
Positive patient face-to-face engagement.
Providing professional emergency care in a wide range of emergency situations.
Operating within a defined scope of practice, whilst complying with all relevant laws and policies.
Safeguarding vulnerable individuals.
To what extent do you enjoy your programme?
5/5
I fully enjoy all aspects of my programme, including course content, practical training, and the ability to apply theoretical/practical learning directly in my day-to-day job.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Emergency blue light response driving is a new skill which is essential to my role.
Developing existing communication skills which are adaptable during difficult situations such as language barriers for patient assessment, or conflict resolution.
The development of Basic life support skills, in conjunction with new skills such as advanced airway management.
Learning intravenous cannulation techniques.
Understanding and applying patient assessment techniques.
Developing existing communication skills which are adaptable during difficult situations such as language barriers for patient assessment, or conflict resolution.
The development of Basic life support skills, in conjunction with new skills such as advanced airway management.
Learning intravenous cannulation techniques.
Understanding and applying patient assessment techniques.
Structure and Support
How well organised/structured is your programme?
5/5
Overall, the programme is organised very well. Expectations for both written and practical elements are clearly defined and structured appropriately to ensure the best possible learning outcome and successful completion of the apprenticeship.
How much support do you receive from your employer?
5/5
I have received outstanding support from my employer. This applies to both the written and practical elements, for which my employer has demonstrated a high level of competence and knowledge in ensuring I reached my goals to pass the course.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received full support in the form of general course expectations, timescales to completion, one-to-one coaching sessions, assistance with coursework queries and knowledge support for completing written and practical work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Without the qualification it would take considerably longer to understand the knowledge and skills required to effectively and safely perform the job. The North East Ambulance Service are an outstanding training provider with an abundance of expertise and excellent training facilities which create an optimal environment to enhance the qualification.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I am currently involved in the North East Ambulance Service Community Engagement Team, where I will be attending community events to share my knowledge and skills from within my job role with the general public.
Recommendations & Advice
Would you recommend North East Ambulance Service to a friend?
Yes
Why?
Working for the North East Ambulance Service is challenging and rewarding. The training, facilities and staff are outstanding, and the organisation genuinely wants to help you achieve your goals. There are clear progression routes, with job roles to suit anyone interested in delivering quality patient care.
What tips or advice would you give to others applying to North East Ambulance Service?
Whether it’s a 111/999 health advisor, a communication dispatch officer, or an ambulance support practitioner/paramedic, ensure you pick a job role that fits your passion. This will enable you to perform at your best in providing a professional service to the local community.
Be prepared to learn valuable skills which could save someone’s life.
Be prepared to learn valuable skills which could save someone’s life.
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