Team Manager Review
at John Lewis Partnership
Level 3 Apprenticeship
Retail Manager
Cardiff / Caerdydd
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a team Manager I have a very varied role, supporting the customer assistance, managing service to customers, Duty manager for the shop, working with central office teams, recruiting, partner managment
To what extent do you enjoy your programme?
5/5
It was a challenge but made me more aware of myself as a manager and provided resources and tools to support my role
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have become more aware of different methods of managing a team and leading a team, carrying out 1-1 conversation, developed active listening
Structure and Support
How well organised/structured is your programme?
5/5
It suited me, as I have regular catch ups with my mentor and apprenticeship support mentor. Modules help focus the work and written pieces helped to assimilate the information
How much support do you receive from your employer?
5/5
My employer suggested the apprenticeship and my manager supported me with regular meetings and catch ups
How much support do you receive from your training provider when working towards your qualifications?
5/5
regular meetings, catch ups and email contact when needed was helpful, they would reply to emails and organise vc if necessary. Built a good relationship which helped
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think it was a useful introduction to tools and systems to aid my everyday role, made me realise that its never too late to learn new things
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
yes, varied opportunities for activities from crafting to parenting
Recommendations & Advice
Would you recommend John Lewis Partnership to a friend?
Yes
Why?
The partnership is a very inclusive work place where the ethos of community and responsibility is part of everyday working. It is ethical and environmentally conscious business which aligns with me
What tips or advice would you give to others applying to John Lewis Partnership?
Research what the company stands for and understand partnership, John Lewis is unlike other workplaces as the partners have influence over the direction of the company, we have a democratic voice.
