Delivery Coach Review
at Network Rail
Higher Level Apprenticeship
Warrington, UK
Review Submitted: March 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a coach for Network Rail's L3 Rail Engineering Technician apprentices, as part of the Experience and Engagement team. I provide SME support and guidance to learners and line managers. I complete progress reviews with apprentices throughout their learner journey, and feed back progression to key stakeholders. Coaches monitor safeguarding and welfare of learners and we role model the company's core values.
To what extent do you enjoy your programme?
4/5
I am finding the coaching apprenticeship really interesting and enjoyable. It has been a great opportunity to learn with coaches from other industries and business functions. The group I am learning with are all really friendly too.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Both!, I have learnt new skills and developed on old ones that I haven't used in a long time. Since starting my apprenticeship I have been learning more new skills such as coaching styles and contracting for coaches.
Structure and Support
How well organised/structured is your programme?
3/5
The structure works well for me. The course is broken into modules which we complete in advance of a workshop. There are assignments which accompany the modules too.
How much support do you receive from your employer?
4/5
We are given time to complete our work and support to adjust our workload if this is needed. Network Rail promotes equality, diversity, and inclusion across the business and there are learning resources and available to support and educate on these topics. There is also a dedicated 24/7 counselling service available to all employees. I feel very supported.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Our coach [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] has been brilliant, helping with queries quickly when we have had any issues with IT etc... emails are answered quickly.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The new skills learnt are really valuable. I feel better able to support learners to reach their goals. They are all valuable tools that I can use to improve how I work and to enable me to deliver a better quality service to our customers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Not currently.
Recommendations & Advice
Would you recommend Network Rail to a friend?
Yes
Why?
I work as part of a brilliant team who are really supportive and caring, and have helped me to develop into this role.
What tips or advice would you give to others applying to Network Rail?
Ask all of your questions!
Don't be afraid to be your authentic self.
Sometimes the application windows for apprenticeships can be really long, keep checking back.
Don't be afraid to be your authentic self.
Sometimes the application windows for apprenticeships can be really long, keep checking back.
