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Higherin

Business Administration Review

at Vertu Motors

Level 3 Apprenticeship

Customer Service

Gateshead

Review Submitted: March 2025

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I administer warranty claims for Vertu Motors, dealing with customer, dealerships and outside the group garages authorising/declining claims on a day to day basis.
To what extent do you enjoy your programme?
4/5
I enjoy my programme very much

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have improved my team working ability through working in a small team on a daily basis, i have also improved my knowledge with vehicles.

Structure and Support

How well organised/structured is your programme?
4/5
My programme is fairly organised
How much support do you receive from your employer?
4/5
I receive plenty support from my employer
How much support do you receive from your training provider when working towards your qualifications?
3/5
My training provider is helpful
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I have experience with administration, through my training that i can use in my day to day work
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
In summer time every year there is a day out to play football

Recommendations & Advice

Would you recommend Vertu Motors to a friend?
Yes
Why?
Vertu Motors has so many opportunities for a career and a huge opportunity for success and progress.
What tips or advice would you give to others applying to Vertu Motors?
Make sure to be ready for professionalism, hard work, and a ambitious mindset.
In This Review
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