level 2 hospitality apprentice Review
at Marstons
Level 2 Apprenticeship
Bar and Waiting
Manchester
Review Submitted: March 2025
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
5/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
i had to learn the basics of hospitality business and the laws, consumer preferences, market changes that all play a key part in the business. i also had to learn management skills
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
i learnt loads of management skills and bar/kitchen skills
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
1/5
i received very little support from my management team and still do not despite me constantly asking for extra support in terms of hours, and training.
How much support do you receive from your training provider when working towards your qualifications?
5/5
my tutors were helpful and gave me extra learning lessons for anything i struggled with
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i now know more than some of the managers and are able to out perform them giving me opportunities to show my coworkers what i know to help build a stronger team
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Marstons to a friend?
No
Why?
they’re is no actual support when you need help with extra hours, want to be shown new things. management sometimes doesn’t help team members but besides the mostly bad it’s a great way to build skills, meet people and get a sense of what a career in hospitality can be like
What tips or advice would you give to others applying to Marstons?
make sure that the individual pub is the best fit try to talk to people who work there and see what management is like because maybe it’s just where i work that it is this bad. for the apprenticeships the more you learn the easier the coarse gets even if it’s extra learning
