Sales Guide Review
at BT Group
Level 2 Apprenticeship
Sales
England, UK
Review Submitted: March 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Speaking to customers, placing orders for broadband, TV and mobile, building a rapport and increasing sales for the company. I do this by pitching packages and explaining the benefits of the products and services we offer.
To what extent do you enjoy your programme?
4/5
I enjoy the opportunities that we have and that we can develop on to once the apprenticeship is finished, and i enjoy the opportunity to make my own commission and be in control of what i earn.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my IT skills, i have been able to use and gain the knowledge on 6 different systems we use daily which has enhanced my knowledge on what I can do within the work place. I have developed my communication skills, I develop how to create a great rapport.
Structure and Support
How well organised/structured is your programme?
5/5
It is well structured, the hours we work and well as the off the job hours we have to complete the apprenticeship work is very good.
How much support do you receive from your employer?
5/5
We receive the upmost support from our employer, my manager is always making sure we are okay and how we can better ourselves within the job.
How much support do you receive from your training provider when working towards your qualifications?
5/5
She has weekly catch ups with us on our work and what we need to correct on them and what extra work we can complete when we have completed the work for the month
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think it provides me with the extra support and tools to help develop my professionalism within the workplace as well as helping develop some of my skills.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Opportunities to play in the games room
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
It has allowed me to step out of my comfort zone and develop my existing skills.
What tips or advice would you give to others applying to BT Group?
Go for it! Enjoy the learning process and enjoy the opportunity to earn money.
