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Toyota GB

Customer Retention Assistant Review

at Toyota GB

Placement (10 Months+)

Business Management

Epsom

Review Submitted: June 2022

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
I assist in the running of projects to increase customer retention. To do this I attend collaborative meetings in which we innovate and implement ideas using business models.
I also play smaller and more specific roles in other people’s/departments projects within the business (for example helping in research to find best practices/sending out the communication to the network).
Were you given much responsibility during your placement / internship?
Yes I was given a lot of responsibility which I really appreciated as I was treated as an equal colleague. It was nice having the responsibility as it showed they trusted my ability.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Skills that I have learnt/developed:
Excel
Presentation
Constructing an email
Communication
Organisation
Time management
Stress management
Project management
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I received a lot of support and guidance where I had multiple training days, a project mentor and a student manager.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
It is kind and collaborative where I felt comfortable to ask questions when I had them.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I enjoyed the placement so much I asked for an extension and I am applying for the grad scheme.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Toyota GB
5/5

Recommendations & Advice

Would you recommend Toyota GB to a friend?
Yes
What advice would you give to others applying to Toyota GB
If you are comfortable with pushing yourself to your best ability's and working in a friendly environment this is one for you. You get lots of support as the placement does involve a lot of responsibility.
In This Review
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